Home > HelpConsole 2010 > How to Insert a Camtasia Video
How to Insert a Camtasia Video
Question: I have uploaded the .swf file and the mp4 file. I inserted the .swf file. I only see a black box. What else am I supposed to do to get the video to run?
This will happen if IIS on your web server is not configured to support the MIME type “video/mp4”. I suspect that is the cause. It can either be added manually in the IIS admin console, or it can be added to the “web.config” configuration file. There is a line included in the web.config file that can be uncommented to make this work. Here’s what you’ll need to do:
<!-- <staticContent><mimeMap fileExtension=".mp4" mimeType="video/mp4" /></staticContent> -->
<staticContent><mimeMap fileExtension=".mp4" mimeType="video/mp4" /></staticContent>