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How to Insert HTML5 Video into a Help Page
Web technology has shifted to accommodate HTML5 Video as a standardized way to embed video in web pages. Before HTML5 video, depending on the file's extension, you would need to have a plug-in (like flash) to play the video file in a browser. Now the <video> element can play videos in nearly every recent version of web browsers without a plug-in. HTML5 video elements only support .MP4, .OGG, and .WEBM files (not all browsers support .OGG or .WEBM yet, but nearly all support .MP4)
Learn more about HTML5 video at W3Schools.
HelpConsole 6 supports HTML5 video currently. However, the editor's engine does not recognize HTML5 video attributes UNLESS they are given values:
Regular HTML5 Video element:
Your browser does not support the video tag.
HelpConsole HTML5 Video element:
Notice that in the second example, 'controls' is changed to 'controls="true"'. The value added to the attribute 'controls' doesn't matter, it just needs a value for the editor to recognize the attribute as valid.
As well, make sure to put your video files in the project's 'docs' folder (e.g. 'C:\Program Files\HelpConsole 6\Project Name\docs'). When the project is published, the video will be found if it is in this directory.
How to Embed a Video Using the Insert External Video Tool
How to Upload and Insert an .MP4 video (without .SWF file)
What Video Format to Choose?