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Home > HelpConsole 2010 > Image Manager or Document Manager Controls Not Working

Image Manager or Document Manager Controls Not Working

Problem:

After launching 'Image Manager' or 'Document Manager', the options to upload, delete, refresh and cancel dialog do not work.

Solution:

This issue arises as a result of the proxy server blocking the java scripts and CSS of HelpConsole.  Add 'HelpConsole' as a trusted application in your firewall to resolve the problem.
 

Applies To

HelpConsole 2010

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Article ID:
image_manage_controls_not_working
Views: 936
Created By: admin
Modified By: Aaron
Created Date: 5/1/2013 3:16 PM
Last Modified: 11/20/2014 4:17 PM
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